7 Brew Crew Handbook Practice Test

When a customer asks for light ice, the goal is to cut dilution while preserving flavor and creaminess. The best way to achieve this balance is to adjust both the ice and the mix. By reducing the ice, you lessen how much the drink will be watered down. At the same time, adding milk to the original mix line increases the liquid volume and maintains the beverage’s body and sweetness, so the drink doesn’t taste too weak or flat. Four ounces is a typical amount to add to keep the flavor profile close to the standard recipe while the ice is lighter.

Keeping the ice the same would still dilute the drink too much or too little, and increasing ice would intensify dilution, while no adjustment wouldn’t meet the customer’s request.