What is our 'first job' at 7 Brew?

• A. To please every customer with free drinks.
• B. To take care of the team and have each others backs.
• C. To clean the stand before opening.
• D. To maximize sales.

Answer: (B)

The main idea this item tests is that the foundation of how 7 Brew operates is taking care of the team and having each other’s backs. When the crew supports one another—watching each other’s backs, communicating clearly, and stepping in to help during busy moments or when someone needs a hand—the whole operation runs more smoothly. This creates trust, reduces stress, and builds a culture where people feel safe to speak up, ask for help, and focus on delivering good service.

Pleasing every customer with free drinks may feel nice, but it’s not a sustainable or policy-aligned approach, and it doesn’t build the teamwork that keeps a shop running well. Cleaning the stand before opening is essential, but it’s a readiness task, not the overarching priority for how the team should function day to day. Maximizing sales is important, yet pursuing sales at the expense of teamwork or customer care undermines the very environment that enables great service.

By making the team a priority and looking out for one another, you create the conditions for consistent, quality service and a dependable, supportive work culture.